Role in the company: Area Manager, Leeds
Michael founded the business in 2008. He is the Director of all head office departments from operations to finance. What does Michael like about our key industries? "I like that businesses in our industries are judged on merit. The only people that survive long-term in our game have the utmost grit, determination and passion for what they do and will only work with people who share these qualities."
Paul has been with the business since its inception in 2008. He looks after our London, Cardiff and Birmingham Area Managers as well as leading key projects for the business. What does Paul enjoy about working for Arc? "The people and our approach to business. From our temps to our managers, our clients to our partners there really is never a dull moment. Our approach frees us from many of the constraints you would find in more traditional recruitment companies."
Andy joined Arc in July 2013 after graduating from University in Sheffield. Andy became full-time in February 2014 and is now Regional Manager for Liverpool, Manchester, Leeds and Edinburgh. What does Andy like about Arc? “I like the variety of challenges you come up against; every day is different working with Arc. For me working alongside clients both existing and new to ensure their events run smoothly is something I relish and will never get tired of”
Anthony is responsible for the Finance team. He has ten years’ Finance experience including eight years’ experience as a Finance Manager. Why Finance? “I love the variety that each day brings with my job, from producing financial reporting to payroll. I have a passion for collating data into meaningful reporting, helping the businesses develop future strategy. I'm proud to be part of a business that delivers a top quality service to it's stakeholders.”
Martin is a long-standing member of senior management. He knows the trade from working every shift and has an insatiable desire to improve our systems, processes and training. Where does Martin get his motivation from? "I find it rewarding to improve the reputation of our industry in the eyes of some. Turning a sceptical client into a happy one will never become tedious. It's also nice to see that our free training modules do actually benefit the career prospects of many."
Jen joined the office team in September 2015 and managed a series of events over the Christmas period and now plays a pivotal role with a number of clients in the Liverpool area. Working her way up to Supervisor over six years as a temporary member of staff Jen brings a wealth of hospitality experience to her role, as well as a degree in Business Studies.
Eva joined the London team with a background in leisure recruitment. Living in London as a student and working as a temp in hospitality previously, Eva feels passionately about looking after people in similar situations: "Whether you are a student or looking for a second job, this type of work is a fantastic way to help make ends meet and make new friends in the capital."
An English Literature Graduate from Leeds Metropolitan (Beckett) University. Sarah has worked in hospitality and retail since she was 18 and has been working overseas for the past 2 years in customer service roles. What does she like about working for Arc?: I love the variation of the role; from placing staff in some of the best venues in the area, to being on site with the staff and clients, to helping find new talent in the recruitment sessions – every day is a new challenge.’
Stephanie is an English literature graduate from Royal Holloway, University of London. What does Stephanie like about Arc? 'I love the variety of the job and the fact that I can follow the journey that our staff make; from first speaking to them over the phone, to meeting them during our sessions, to checking them in at our venues! '
Kate runs the Leeds office. She has worked in hospitality for 10 years and graduated with a degree in International Hospitality and Tourism Management. Kate joined Arc after being a client of ours for 2 years and looks forward to working hard in Leeds to watch it grow as an office and help Arc develop as a business. What does Kate love about Arc? "The variation in each day; recruiting new staff, holding assessment sessions or visiting sites for staff check ins. No one day is the same and it keeps me on my toes!"
Hannah joined Arc in 2012 as a student temp in Liverpool. She has since graduated and relocated to London to become part of the full-time staffing and recruitment team. What does Hannah like most about her job? "I like my colleagues and the teamwork that goes into providing the best teams of staff to our clients. I also enjoy the fast-paced environment, positive feedback from clients and the on-site gym!
Allan is a mathematics graduate from the University of Liverpool. What does he like about working for Arc? "I like working for Arc because every member of the team always puts 100% effort into their work. I also know that working for Arc will give me invaluable experience as I work towards my accounting qualifications."
Toni has over 12 years HR experience, with a background in hospitality and event management. In addition to providing HR support to the Directors, Toni’s aim is to maintain the highest standards of financial proficiency.
Barry has 8 years’ experience in Manchester, Leeds and London including the world-famous Ritz Hotel. He gained his knowledge and experience from being hands on and not shying away from a challenge. What is Barry looking forward to most in his role? “Putting my effort into recruiting and developing staff who are looking for their next challenge within events and hospitality. I am driven by training and developing others, essentially passing on the key skills and knowledge that I have gained during my time in the industry.”
Lizzie graduated with an English degree from The University of Liverpool. Having worked for Arc for 3 years as a temporary member of staff on site what is Lizzie looking forward to most in her role with us? "I loved working for Arc as a temp whilst studying so now I am really interested in seeing things from the other side of the table and doing everything I can to give our staff the best experience possible."
Jess is a trained as a dancer who lived in India for two years working in the Bollywood industry! Since then she has worked in events recruitment for two years. Why Arc? "I love that we help make some of the world’s biggest events come to life and no two days are ever the same. I love that Arc are dedicated to delivering the highest standard of service and staff and always go the extra mile to make sure both our clients and staff are happy."
Shaun is a Business Studies graduate from the University of Liverpool. He is studying alongside his full time finance role with Arc to gain ACCA chartered accountant status. Why does Shaun like this industry? "Having worked in the hospitality industry from a young age, I love how it's an industry open to everyone. All ages, backgrounds and experience levels are welcome and it can be great fun!"
Rachel is a Business graduate from Leeds Beckett University with 4 years of hospitality experience under her belt. Working previously in bars, hotels and large venues across the North, Rachel loves fast-paced environments and interacting with new people every day. What does Rachel do in her spare time? "I like to travel and visit different hotels, restaurants and bars in new cities. It really helps me keep up to date with industry standards and fun at the same time!"
Ella is a Chemical Engineering graduate from Swansea. She has worked in events throughout university and began working for Arc as a temp in the summer before joining the office full-time. What does Ella like about her job? "I'm really enjoying working in an office full of fun people, getting to know all the temps and watching them develop into great hospitality staff!".
Xiomara is Chilean but was born in Norway and moved to Edinburgh for university in 2013. She is now part of the Liverpool team. Having worked as a temp for us on site first she has realised she loves working behind the scenes at events to organise the best staffing solutions for her clients. What does Xiomara like about Arc in Liverpool? "The team are so welcoming, friendly and dedicated. Their passion for their roles is refreshing and makes me want to succeed within mine."
Tom - an Economics Graduate from The University of Manchester. He is studying towards his CIMA Professional Accounting Qualification. Why Arc? “Arc is willing to invest a lot of their time and effort in order to train its staff properly. Whether that be ourselves in the finance team or our hospitality staff. Arc will offer the support needed so that you can succeed in whatever role it is that suits. For a graduate like myself to immediately feel valued is quite unique. ”
Gary has over 12 years hospitality experience working in Hotels in London, Ireland and Australia. He joined Arc as a temp in Nottingham after returning from his travels. Gary has since moved to London where he is now a full time Staffing and Recruitment Coordinator. What's the best thing about your job? "I really enjoy sharing the skills and experiences which I have learned during our training and assessment sessions. It's great to be able to help the next bunch of up and coming hospitality superstars find their feet!"
Rowan is a History graduate from Cardiff University. His hospitality, bar and festival experience led him to join the newly opened Arc Cardiff branch as an office temp and he started full time three months later. His favourite thing about Arc? ‘Being able to go to amazing venues and work with such a diverse range of people from all different walks of life – getting to know these people and watching them grow is a reward in itself!’
Amy had a long career in entertainment as a singer and dancer. Alongside this she also worked in hospitality for a number of years in varying roles from hostess to catering manager. She worked for Arc as a temporary worker for 4 years before joining the Manchester team in February 2018. “As a performer I loved getting to travel and meet new and interesting people. My position with Arc still enables me to do that and every day brings new challenges and opportunities”
Whilst completing a degree in English Language and Philosophy at Cardiff University, Connor began working as a temp in Cardiff. Since graduating, his continued commitment to Arc has given him the opportunity to take on the role of Staffing and Recruitment coordinator for the Midlands. Moving forward Connor is looking forward to growing our operations in the Midlands- the sky's the limit!