About Arc Recruitment

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About Arc

Arc started as a two-man band set-up in the heart of Liverpool by university friends, Paul Marcinkowski and Michael Gavin. The company has since grown into a nationwide event staffing agency with a team of 35 full time staff and seven offices. 

Arc’s company values are: We’re honest, we care, we deliver. We’re honest with all our clients and staff and like to maintain an excellent level of communication with both. We care about our staff and their well-being as well as the needs of our clients. These elements combined with our determination to succeed ensure that we provide 100% delivery to make each event a success. 

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We believe at the heart of great events are great people. Our number one priority is finding, assessing and training the best people with the right skills and attitude to fit seamlessly into any team or event and make customers happy. 

Arc has a thorough recruitment process: an online application, a phone interview, psychometric testing, a group assessment session and practical skills training. We make sure our people can hit the ground running. 

People are not only key to events, they’re central to our business and we care about doing right by them. With seven offices nationwide, we’re perfectly placed to recruit locally and make sure your Arc team represents people from the area. We care about building people’s skills. Whether a kitchen porter to prestige waiter, or team leader to manager, we promote through the ranks, while building a team that know the roles, venues, clients and industry. 

And don’t just take our word for it! In 2018, Arc was recognised as an Investor in People, Silver Award, for the commitment we show to those we work with.

Meet the team

Michael Gavin

Director

Head Office - Liverpool

Michael founded the business in 2008. He is the Director of all head office departments from operations to finance. What does Michael like about our key industries? "I like that businesses in our industries are judged on merit. The only people that survive long-term in our game have the utmost grit, determination and passion for what they do and will only work with people who share these qualities."

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Paul Marcinkowski

Director

London

Paul has been with the business since its inception in 2008. He looks after operations for the whole UK, especially London where he is based as well as leading key projects for the business. What does Paul enjoy about working for Arc? "The people and our approach to business. From our temps to our managers, our clients to our partners there really is never a dull moment. Our approach frees us from many of the constraints you would find in more traditional recruitment companies."

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Andrew Hollins

Regional Manager

Head Office - Liverpool

Andy joined Arc in July 2013 after graduating from University in Sheffield. Andy became full-time in February 2014 and is now Regional Manager for Liverpool, Manchester, Leeds and Edinburgh. What does Andy like about Arc? “I like the variety of challenges you come up against; every day is different working with Arc. For me working alongside clients both existing and new to ensure their events run smoothly is something I relish and will never get tired of.

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Anthony Mee

Finance Manager

Head Office - Liverpool

Anthony is responsible for the Finance team. He has ten years’ Finance experience including eight years’ experience as a Finance Manager. Why Finance? “I love the variety that each day brings with my job, from producing financial reporting to payroll. I have a passion for collating data into meaningful reporting, helping the businesses develop future strategy. I'm proud to be part of a business that delivers a top quality service to it's stakeholders.”

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Martin Turner

Area Manager - Manchester

Manchester

Martin is a long-standing member of senior management. He knows the trade from working every shift and has an insatiable desire to improve our systems, processes and training. Where does Martin get his motivation from? "I find it rewarding to improve the reputation of our industry in the eyes of some. Turning a sceptical client into a happy one will never become tedious. It's also nice to see that our free training modules do actually benefit the career prospects of many."

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Rowan Flint

Area Manager - Cardiff

Cardiff

Rowan is a History graduate from Cardiff University. His hospitality, bar and festival experience led him to join the newly opened Arc Cardiff branch as an office temp and he started full time three months later. Rowan was promoted to Staffing and Recruitment Manager due to his hard work and has been integral in the success of our Cardiff operation. His favourite thing about Arc? ‘Being able to go to amazing venues and work with such a diverse range of people from all different walks of life – getting to know these people and watching them grow is a reward in itself!’

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Annabelle Mole

Area Manager - Liverpool

Head Office - Liverpool

Annabelle finished her A Levels and went straight to work in Austria within the tourism industry. She Started as a Rep and finished as an Area Manager. Whilst Annabelle was at school/college, she worked in a pizzeria and also did temping work around the North West for various catering companies. Now every hour of the day Annabelle is doing something totally different. Annabelle loves the fast paced environment that she works in with Arc and is always kept on her toes.

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Eva Thompson-Smith

Area Manager - London

London

Eva joined the London team with a background in leisure recruitment. Living in London as a student and working as a temp in hospitality previously, Eva feels passionately about looking after people in similar situations: "Whether you are a student or looking for a second job, this type of work is a fantastic way to help make ends meet and make new friends in the capital."

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Sarah King

Regional Manager

Midlands

An English Literature Graduate from Leeds Metropolitan (Beckett) University. Sarah has worked in hospitality and retail since she was 18 and has been working overseas for the past 2 years in customer service roles. What does she like about working for Arc?: I love the variation of the role; from placing staff in some of the best venues in the area, to being on site with the staff and clients, to helping find new talent in the recruitment sessions – every day is a new challenge.

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Kate Hardy

Area Manager - Yorkshire

Yorkshire

Kate runs the Leeds office. She has worked in hospitality for 10 years and graduated with a degree in International Hospitality and Tourism Management. Kate joined Arc after being a client of ours for 2 years and looks forward to working hard in Leeds to watch it grow as an office and help Arc develop as a business. What does Kate love about Arc? "The variation in each day; recruiting new staff, holding assessment sessions or visiting sites for staff check ins. No one day is the same and it keeps me on my toes!"

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Allan Myers

Finance Supervisor

Head Office - Liverpool

Allan is a mathematics graduate from the University of Liverpool. What does he like about working for Arc? "I like working for Arc because every member of the team always puts 100% effort into their work. I also know that working for Arc will give me invaluable experience as I work towards my accounting qualifications."

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Toni Rodgers

HR Officer

Head Office - Liverpool

Toni has over 12 years HR experience, with a background in hospitality and event management. Toni ensures the highest HR standards are met and continually reviewed for our full time team.

Lizzie Wright

Staffing and Recruitment Manager

Head Office - Liverpool

Lizzie graduated with an English degree from The University of Liverpool. Having worked for Arc for 3 years as a temporary member of staff on site what is Lizzie looking forward to most in her role with us? "I loved working for Arc as a temp whilst studying so now I am really interested in seeing things from the other side of the table and doing everything I can to give our staff the best experience possible."

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Shaun Lytton

Finance Assistant

Head Office - Liverpool

Shaun is a Business Studies graduate from the University of Liverpool. He is studying alongside his full time finance role with Arc to gain ACCA chartered accountant status. Why does Shaun like this industry? "Having worked in the hospitality industry from a young age, I love how it's an industry open to everyone. All ages, backgrounds and experience levels are welcome and it can be great fun!"

Rachel Lindley

Staff and Recruitment Coordinator

Yorkshire

Rachel is a Business graduate from Leeds Beckett University with 4 years of hospitality experience under her belt. Working previously in bars, hotels and large venues across the North, Rachel loves fast-paced environments and interacting with new people every day. What does Rachel do in her spare time? "I like to travel and visit different hotels, restaurants and bars in new cities. It really helps me keep up to date with industry standards and fun at the same time!"

Xiomara Cabello

Staffing and Recruitment Coordinator

Head Office - Liverpool

Xiomara is Chilean but was born in Norway and moved to Edinburgh for university in 2013. She is now part of the Liverpool team. Having worked as a temp for us on site first she has realised she loves working behind the scenes at events to organise the best staffing solutions for her clients. What does Xiomara like about Arc in Liverpool? "The team are so welcoming, friendly and dedicated. Their passion for their roles is refreshing and makes me want to succeed within mine."

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Tom Dalrymple

Finance Assistant

Head Office - Liverpool

Tom - an Economics Graduate from The University of Manchester. He is studying towards his CIMA Professional Accounting Qualification. Why Arc? “Arc is willing to invest a lot of their time and effort in order to train its staff properly. Whether that be ourselves in the finance team or our hospitality staff. Arc will offer the support needed so that you can succeed in whatever role it is that suits. For a graduate like myself to immediately feel valued is quite unique. ”

Amy Nickson

Staffing and Recruitment Coordinator

Manchester

Amy had a long career in entertainment as a singer and dancer. Alongside this she also worked in hospitality for a number of years in varying roles from hostess to catering manager. She worked for Arc as a temporary worker for 4 years before joining the Manchester team in February 2018. “As a performer I loved getting to travel and meet new and interesting people. My position with Arc still enables me to do that and every day brings new challenges and opportunities”

Connor Kirk

Staffing and Recruitment Coordinator

Midlands

Whilst completing a degree in English Language and Philosophy at Cardiff University, Connor began working as a temp in Cardiff. Since graduating, his continued commitment to Arc has given him the opportunity to take on the role of Staffing and Recruitment coordinator for the Midlands. Moving forward Connor is looking forward to growing our operations in the Midlands- the sky's the limit!

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Emily Reed

Staffing and Recruitment Coordinator

Head Office - Liverpool

Emily studied Events Management at Liverpool John Moores University and graduated in summer 2018. Emily worked for Arc for a year and a half while she studied and loved the flexibility that Arc offered. After working in the events industry part time doing numerous different roles and events for the last six years, Emily is really enjoying her new job with Arc Recruitment and experiencing a different area of the events industry. Emily is now looking forward to continue to work together recruiting great staff for our fabulous clients.

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Maddie Milton

Staff Welfare and Compliance Officer

Head Office - Liverpool

Maddie has been working in hospitality since was 16 and loved it, she graduated from Southampton Solent University in July and didn’t want to give up working in hospitality so thought she’d like making other people enjoy it as much as she does. Having experienced many different types of jobs in the industry, Maddie thinks being staff welfare officer means she a great person to talk to about any issues or questions you have about Arc because she’s probably been in the same situation at some point. She loves working at Arc because it keeps her on her toes and every day is different.

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Beth Lusted

Staffing and Recruitment Coordinator

London

Beth attended University of Sussex in Brighton, where she studied Human Geography. Beth has experience in retail and customer service as well as bar work. What does Beth love about Arc? 'My favourite part about ARC is the people! I love all the people who I work with in the London team, and all the staff members who make me laugh at check-in’s'

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Jodie Dowling

Marketing Intern

Head Office - Liverpool

Jodie is on a twelve-month placement from Liverpool John’s Moore’s University, where she is studying Marketing. Jodie has worked in the hospitality industry since she was 16, working in various roles from waiting-on to bar work. Jodie enjoys working behind the scenes of the hospitality industry. What does Jodie Like about Arc? 'Jodie likes that Arc invest in people and provide them with opportunities, to ensure that clients and staff are given the best possible experience'.

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Enrika Lasukaite

Staffing and Recruitment Coordinator

Manchester

Enrika has worked in events since she was a teenager, and has always been interested in the hospitality industry. Enrika has worked in various roles in Lithuania and in the UK and co-ordinated many exciting events – from business conferences to weddings Enrika is happy to join the ‘backstage’ and take care of the people who make the event experience exceptional – staff. What do you love about Arc? 'I am really happy to join Arc as I have always wanted to work with like-minded people with great experience whilst sharing my own skills with those who decided to choose hospitality too'.

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Charlotte McKeown

Finance Assistant

Head Office - Liverpool

Charlotte studied Maths and Psychology at the University of Liverpool and is currently studying towards her ACCA qualification. What does Charlotte love about Arc? 'I really enjoy the variety that my role offers and feel that I am constantly learning. Having worked in the hospitality industry for 4 years it’s nice to have this job as it relates to my degree but is also in an industry that I have a lot of experience in so it is nice to combine the two'.

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Max Bruce

Finance Assistant

Head Office - Liverpool

Max joined the team in November 2018 after graduating from the University of Liverpool with a degree in Accounting and Finance. He has worked in several different restaurants since his first job when he was 16. Why does Max love about working at Arc? "It is great working in such a friendly team, where no two days are the same! Having loved the hospitality industry, it is also great to give back to it and help others enjoy it as much as I did".

Tobias Neal

Staffing and Recruitment Coordinator

London

Tobias joins Arc with a background in Events Management and has worked in various roles in the hospitality industry prior to this, including working at Arc as a temp for two years. What does Tobias love about working at Arc? "I love being busy and working with a solid team".

Lorraine Steel

Area Manager - Scotland

Scotland

Lorraine joins team Arc with over 10 years’ experience in the hospitality industry. Lorraine started out as an agency staff member in Edinburgh and then progressed to an Events Manager in Scotland. She worked at many prestigious venues and events (many of which Arc are providing staff in today), before moving into large scale sporting events where she worked at the Commonwealth Games, European Games and Championships planning and delivering catering for thousands of athletes. She has also spent a year abroad working in Baku Azerbijan for the European Games and Islamic Games. Lorraine also has experience as General Manager running a small hotel up in Aberdeen.

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Beth Gwynne

Staffing and Recruitment Coordinator

London

Beth moved from a small town in Gloucestershire to study Photography at London Southbank University. When she moved to London Beth joined ARC as a temp and did shifts at various venues before joining the office team part time and now full time. What does Beth like about ARC? ‘My favourite part about being at ARC is interacting with people from all walks of life – from staff to clients, I get to meet new people every day!'

Marija Kavaliauskaite

Staffing and Recruitment Manager

Scotland

Marija came to Edinburgh from Lithuania 7 years ago when she came to study. Marija loved the weather so much that she ended up staying. She enjoyed experiencing 4 seasons of weather in a day! In her spare time, Marija likes going to see live concerts and also plays the drums.

Amy McNeill

Staffing and Recruitment Manager

London

Amy attended The University of Edinburgh, where she graduated with a BA in Education. Throughout the past 6 years, she has gained extensive experience and knowledge within the Staffing and Events industry, occupying various roles along the way, which has led her to her much loved role within Arc! What does Amy love about Arc? 'Everyday is made enjoyable by the incredible team I work alongside and all the hard working staff we have have on our books'!

Courtney Wakes

Business Development Manager

Head Office - Liverpool

Courtney is responsible for the generation of new business within the Arc network and across all seven sites. Courtney joins Arc with a degree in Neuroscience with Psychology and masters in Human Resource Management. During her studies, Courtney worked behind a bar and progressed to bar supervisor. Before joining Arc, Courtney worked at Enterprise Rent-A-Car on a graduate management scheme. What does Courtney love about Arc? 'I love the fast paced environment and meeting people at some of the biggest sporting venues and tourist attractions in the country'. 

Latest News

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14 Nov 18

ANDY: FROM TEMPORARY WORKER...

At Arc we encourage growth, we like to see people grow and provide them with opportunities to help them on their journey. We are well known for our cultivating internal workforce- 60% of which Discover More
10 Sep 18

KATE HARDY- AREA MANAGER,...

Role in the company: Area Manager, Leeds  When did you start working for Arc: I first started working directly for Arc in December 2017, however was a client of theirs for approximately 2 Discover More
11 Apr 19

ARC'S WORKER OF THE MONTH...

At Arc we believe that it is important to recognise and reward our staff. 70% of employees say that motivation and morale would improve massively if managers said thank you more (Reward Gateway, Discover More

Here's what our staff and customers think of us...

"We have been using Arc for 4 years now and during this time we have built a strong relationship. Knowsley Safari Park task Arc with managing the recruitment for all our seasonal and temporary staff throughout the year. That’s everything from advertising, recruitment, interviews, selection, induction as well as the payroll facilities. We have several divisions within the park; Retail, Catering, Rides, Maintenance, Janitorial Services, Kiosk and Reception staff. What’s great about Arc is they can recruit for all of those departments and work with the management team to get the right candidates every time. They have a strong history of recruiting and selecting staff that work well and meet our needs. They give us a 7-day operation so if we need a member of staff at short notice, they are usually just a phone call away. They work with us regarding all legislative regulations making sure we are compliant. Arc offer outstanding value for money in regard to the services they provide. They deliver on quality, value and service and we will happily use Arc for the next 5-10 years as we continue to develop and grow the business. They will be central to this with the team of staff they provide."

Head of Visitor Services, Knowsley Safari Park

I have been with Arc almost 6 months and really love it! I pick and choose my own shifts to work and the variations of roles is great whether you’re in the kitchens, behind the bar or out on the floor. The management team are very understanding yet professional and genuinely appreciate the effort you put in!

Natalie, Yorkshire

Working for Arc is always fun - I do casual work for them around my studies at events. The staff are always friendly and the pay is very good.I would definitely recommend to anyone looking for flexible work!

Luke, London

We have been working with Arc for a couple of years now and I am pleased to say that our experience has been very positive so far. Arc have supplied an average of 200 FOH staff per day at Royal Ascot 2018 and are committed to support us with 300 staff a day this year, which is impressive. We highly rely on Arc for their experienced bar staff and plate waiters, we find their staff is of great quality and many have had the chance to progress in their career to team leaders as well as Managers. We have such a good relationship because communication flows easily and our expectations are always met if not exceeded. Paul and the London team are doing a great job and we look forward to another successful busy season!

Senior Staffing Coordinator, Sodexo

I first started working for Arc Recruitment last year. I started by doing the  waiting-on at the Christmas parties. On the first shift everyone made me feel welcome and I quickly got the hand on what we were going. The Christmas parties are the best shifts ever because it’s very fun and you get to know everyone and everyone make you feel welcome. This is now my second year working Arc and I couldn’t thank them enough for everything they do! If I weren’t for Arc I wouldn’t be working in a fun environment and I wouldn’t be where I am now with loads of different opportunities!

Rebecca, Liverpool

I've great experience working with Arc over the past few months. I can now say I’ve worked at some of the biggest venues in UK, and I am proud of what I have achieved. I recommend working for Arc as it is great flexible work for students and a good way to meet new people.

Sarah, Cardiff

As a student in Manchester, I want to work part time to earn some extra pocket money. However, I also want the freedom to choose my shifts as I want to fit my part time work around my busy student schedule. I'm glad I'm able to do this with Arc! The staff at Arc are polite, friendly and extremely professional.

Ryan, Manchester

I have been with Arc almost 6 months and really love it! I pick and choose my own shifts to work and the variations of roles is great whether you’re in the kitchens, behind the bar or out on the floor. The management team are very understanding yet professional and genuinely appreciate the effort you put in!

Shail, London

Get in touch

Get in touch with our team if you are looking for work or if you are looking for staff.