Jen: from Temporary Worker to Account Manager

Jen: from Temporary Worker to Account Manager

I started working for Arc when I was 16 years old. I remember wanting a casual and flexible way to make a bit of extra pocket money and Arc was the perfect fit for me. I worked around my school schedule and as time went on, my Sixth Form and University timetable.

Over the course of the five years I worked for Arc. I got the opportunity to work at a wide variety of different events; from Liverpool landmarks like the Liver Buildings to prestigious private events across the North West. After two years of working for Arc I was asked if I was interested in becoming a Supervisor. Being a Supervisor for Arc means more responsibility and higher pay, which was exactly what I was looking for to give my CV a boost (and my bank account!). Working as a supervisor over extremely busy periods like Christmas and the Chester Racecourse racing season was hard work but they were definitely among my favourite shifts as an Arc temp.

In September 2015, as the Chester Racecourse season was coming to an end and I had graduated from my Business and Public Relations degree at Liverpool John Moores University, I was searching for a graduate job. I was having trouble finding jobs that I felt I would enjoy and be challenged by. It was then that I was asked to help out in the Arc Head Office during a busy period. After working in the office for a few weeks I was asked if I wanted to step up to a Staffing Co-ordinator role and look after the Christmas parties at Aintree Racecourse. So from October to January my main responsibility was to provide staff for these Christmas parties as well as helping with other events across the North West. Christmas is an extremely busy period for Arc, with 2015 being the busiest yet, but I really enjoyed the responsibility and fast paced environment in the office.

As of January 2016 I officially joined the Arc team as an Account Manager. I am glad I held off on accepting other graduate positions, as I am certain I would not have found a role that has given me as much responsibility and job variation as being an Account Manager has.

Transitioning from working as a temporary Arc worker to a full time account manager has been surprisingly easy. Knowing most of the Arc Team prior to starting work in the office made the change that much smoother, and my knowledge of being a staff member has definitely helped me see both sides of how Arc works. There has been many past and current Account Managers who got their start as Arc hospitality staff, and I’m very happy to be part of the team!


Jen Gibney

Account Manager

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