Home | Work at Twickenham Rugby Stadium

Keen to work at the heart of English rugby and experience the buzz of Twickenham stadium?

Want a job where socialising with people IS your job?

We’re looking for friendly, enthusiastic, customer service staff to join our team for the autumn internationals at Twickenham Stadium.

Benefits include:

  • London Living Wage Pay (£10.85p/h - £12.16p/h including holiday pay)
  • Flexible hours
  • Free lunches provided by Twickenham
  • Easy to use booking system
  • Dedicated Welfare Manager
  • Free Mental health support
  • Milestone scheme
  • Team Member of the Month bonus

The ideal candidate:

  • Has previous experience working in hospitality, catering, or customer service settings, but, this is NOT essential
  • Has a positive, can-do attitude
  • Is reliable and committed
  • Has excellent communication skills and good command of the English language
About Arc Recruitment

Meet the team

Michael Gavin

Director

Head Office - Liverpool

Michael founded the business in 2008. He is the Director of all head office departments from operations to finance. What does Michael like about our key industries? "I like that businesses in our industries are judged on merit. The only people that survive long-term in our game have the utmost grit, determination and passion for what they do and will only work with people who share these qualities."

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Paul Marcinkowski

Director

London

Paul has been with the business since its inception in 2008. He leads alongside Mike all 5 key business departments: Operations, Finance, Sales, Marketing and HR. What does Paul enjoy about working for Arc? "The people and our approach to business. From our temps to our managers, our clients to our partners, there really is never a dull moment. Our approach frees us from many of the constraints you would find in more traditional recruitment companies."

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Andrew Hollins

Regional Manager

Head Office - Liverpool

Andy has been with Arc since 2014 and is currently Regional Manager overseeing all staffing operations. What does Andy enjoy about working for Arc? “We’re a close-knit team but our wider family extends to both our casual staff and our clients. Bringing all three together to provide our clients with the best staff, and our staff with the best work, is continually rewarding”

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Anthony Mee

Senior Finance Manager

Head Office - Liverpool

Anthony is responsible for the Finance team. He has ten years’ Finance experience including eight years’ experience as a Finance Manager. Why Finance? “I love the variety that each day brings with my job, from producing financial reporting to payroll. I have a passion for collating data into meaningful reporting, helping the businesses develop future strategy. I'm proud to be part of a business that delivers a top quality service to it's stakeholders.”

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Sarah King

Regional Manager

Sarah has worked in hospitality and retail since she was 18 and has been working for Arc since 2016. She started working as a coordinator in Liverpool and then moved to Birmingham to set up our Midlands office. Her sucess in the Midlands lead to her promotion to Regional Manger in 2019.  What does she like about working for Arc? "I love the variation of the role; from placing staff in some of the best venues in the area, to being on site with the staff and clients, to helping find new talent in the recruitment sessions – every day is a new challenge."

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Lizzie Wright

Area Manager

Head Office - Liverpool

Lizzie graduated with an English degree from the University of Liverpool. Having worked for Arc for 3 years as a temporary member of staff, Lizzie was interested in seeing things from the other side of the table and doing everything she can to give our staff the best experience possible. After a year and half working full time, Lizzie was promoted to Area manager and now over sees Liverpool Operations. 

 

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Shaun Lytton

Finance Assistant

Head Office - Liverpool

Shaun is a Business Studies graduate from the University of Liverpool. He is studying alongside his full time finance role with Arc to gain ACCA chartered accountant status. Why does Shaun like this industry? "Having worked in the hospitality industry from a young age, I love how it's an industry open to everyone. All ages, backgrounds and experience levels are welcome and it can be great fun!"

Amy Nickson

Staffing and Recruitment Manager

Manchester

Amy had a long career in entertainment as a singer and dancer. Alongside this she also worked in hospitality for a number of years in varying roles from hostess to catering manager. She worked for Arc as a temporary worker for 4 years before joining the Manchester team in February 2018. “As a performer I loved getting to travel and meet new and interesting people. My position with Arc still enables me to do that and every day brings new challenges and opportunities”

Maddie Milton

Marketing and Communications Manager

Head Office - Liverpool

Maddie has been working in hospitality since was 16 and loves it.  She started as Arc's Staff Welfare Officer in 2018 and progressed to being Arc's Marketing and Communications Manager in 2020. Using her knowledge from her Journalism and Communications degree along with her understanding of staff and client experience at Arc, Maddie has been able to combine all her experience into succesful social media posts and internal communication campaigns. 

What does Maddie like about Arc? "It keeps me on my toes and every day is different!"

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Beth Gwynne

Staffing and Recruitment Coordinator

London

Beth moved from a small town in Gloucestershire to study Photography at London Southbank University. When she moved to London Beth joined Arc as a temp and did shifts at various venues before joining the office team part time and now full time. What does Beth like about Arc? ‘My favourite part about being at Arc is interacting with people from all walks of life – from staff to clients, I get to meet new people every day!'

Courtney Wakes

Business Development Manager

Head Office - Liverpool

Courtney is responsible for the generation of new business within the Arc network and across all seven sites. Courtney joined Arc with plenty of business and sales experience. Courtney is happy she has come back into the hospitality industry after supervising on a bar during university. What does Courtney love about Arc? "I love the fast paced environment and meeting people at some of the biggest sporting venues and tourist attractions in the country"

Lisa Grozier

Staffing and Recruitment Coordinator

Lisa is a Law Graduate from The University of Liverpool and worked at Arc for 3 years whilst completing her degree. Lisa also worked part-time in the Midlands office and helped out in the Liverpool office, as well as working at lots of diffrent venues for Arc. Lisa has also co-ordinated staff and thrives off being on-site at different venues by being a friendly face for clients and staff. 

Rachel Alexander

Head of Operations

Rachel joins the team after 8 years working for one of our most prestigious clients. She brings with her a wealth of experience in the hospitality industry and we can't wait for her to get stuck into our events operation in 2021

“I love the opportunities readily available to make a difference to flexible working for all. Working for an innovative company which is fast paced, allows for projects to go from concept to delivery in a timeframe that keeps Arc as a market leader and allows all team members to have a meaningful impact.

“The core values that Arc live and breathe align with my own personal values which drives my passion at work as part of an ethical and friendly team, delivering outstanding standards.

“Having worked in the industry for 8 years, the knowledge of large-scale recruitment and staffing delivery will be very transferable.

“I am enjoying the challenges that come with working ‘on the other side’ of temporary staffing and like the rest of the industry, look forward to the return of events!”

Aine Porrill

People Operations Manager

Manchester

"What did you do before Arc?"

I was a Personal Assistant in a law firm for the clinical negligence department.

 

"What do you like about working at Arc?"

Getting to meet and talk to so many new people. I love that we meet people from all around the world and from all walks of life. It’s also a bonus seeing some of the “behind the scenes” at certain venues and meeting the clients who make their events a success!

Monika Szabova

Environment & Social Impact Officer

Manchester

"What did you do before Arc?"

I first worked as a Project Support Officer and then as a Department Administrator in the Higher Education sector right after I finished my Masters education in Environmental Practice in 2020.

 

"What do you like about working at Arc?"

 How open-minded everybody is to suggestions and trying new things as a business. I like that I can work with teams across multiple locations in the UK and that no day is the same!

 

Simona Barbato

People Operations Manager

"What did you do before Arc?"

I completed my master’s degree in Organisational Psychology in Rome and moved to London in 2015. I joined The Compass Group in 2016, working in HR. I then moved to the dynamic world of football in my role as People Manager at Arsenal F.C.

 

"What do you like about working at Arc?"

Arc is a little-big family where people always try to support each other. I really enjoy the nature of my role, it’s a dynamic role where the clients are at the heart of what we do every day.

 

 

 

Sulayman Ahmed

Staffing and Recruitment Coordinator

What did you do before Arc? 

I was a student at Birmingham city university undergoing my degree in Accounting & Finance. In my final year of studies, I was given the opportunity to be a team leader for Arc. I was then surprised with the offer of a full-time role, and I look forward to working my way up!

 

"What do you like about working at Arc?"

Arc gives opportunities to all and made me feel comfortable working with a diverse team. I made friends as a casual worker and feel like a member of the Arc family. 3 years on, I have enjoyed every moment, learning new things on a daily basis, and being on-site for some amazing events!

Sameena Begum

Staffing and Recruitment Coordinator

"What did you do before Arc?"

I was a full-time university student, I studied Tourism and Hospitality Management at Coventry University, which links in perfectly with Arc itself. I used to work with Arc as a part-timer doing hospitality, team leader, supervisor, retail, and bar shifts.

"What do you like about working at Arc?"

The support system at Arc is incredible, the team is always there to help. I've been working with Arc for over three years now and I've come a long way, developing my skills and qualities just by being part of a hard-working team and business. I'm so grateful to have a full-time role here at Arc.

 

Eve Martin

People Operations Coordinator

"What did you do before Arc?"

Before this, I was a bartender in a restaurant/bar back in Suffolk.

 

"What do you like about working with Arc?"

I like the community feeling in the offices with everyone helping each other out, The company really looks after their full-time employees as well as the team members. I also like how everyone is so open to new ideas with processes and projects.

 

Emma Jensen

Senior People Operations Manager

"What did you do before Arc?"

I actually come from an event staffing business but I haven’t been so focused on the hospitality sector before.

 

"What do you like about working with Arc?"

I love the fact that no day is different and every day has a zillion different things going on, plates to spin, and balls to juggle! Every day I’m learning something and speaking to or meeting someone new.

 

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Here's what our staff and customers think of us...

"On my first shift everyone made me feel welcome and I quickly got the hang of what we were doing. The Christmas parties are the best shifts ever because it’s very fun and you get to know everyone and they make you feel welcome. This is now my second year working Arc and I couldn’t thank them enough for everything they do! If it weren’t for Arc I wouldn’t be where I am now with loads of different opportunities!"

Rebecca, Liverpool

I've great experience working with Arc over the past few months. I can now say I’ve worked at some of the biggest venues in UK, and I am proud of what I have achieved. I recommend working for Arc as it is great flexible work for students and a good way to meet new people.

Sarah, Cardiff

We have been working with Arc for a couple of years now and I am pleased to say that our experience has been very positive. We highly rely on Arc for their experienced bar staff and plate waiters. Their staff is of great quality and many have had the chance to progress in their career to team leaders as well as managers. We have such a good relationship because communication flows easily and our expectations are always met if not exceeded. 

Senior Staffing Coordinator, Sodexo

I started working closely with the team at Arc over four years ago, as the allocation of staffing awarded to them for our Christmas sites grew to over 60% across the UK – due to the great work they had done over all the previous years.

We have a great working relationship which we are proud to have developed with not only the company Directors, but their whole hospitality team. We trust everyone at Arc to always be honest with us, and by knowing they will be, it gives us the confidence to reach out to them when we take on new projects.

When we were awarded the contract to provide the hospitality services on the Isle of Man for their world-famous TT races, I didn’t hesitate to contact Paul at Arc immediately for help and advice and to find a way to work together on such an exciting project. We needed to have alongside us a team which we trusted would go the extra mile and ensure we delivered the best service possible,

I knew the team at Arc would go above and beyond … and they didn’t disappoint! We had to move quickly, and they rose to the challenge – flying out to the island to host meetings and interviews, logistics planning, joining us on site for training days and then being at the events with us, from start to finish, to ensure everything came together.

You can plan the best events and organise everything to the finest detail… but it really is about the staff, they may be the only person our customers and client speak to at an event so we need to have the confidence they represent what we believe in and the service standards which want to deliver.. and Arc’s team did just that!

Senior Operations Manager, Best Parties Ever

I have been with Arc for almost 6 months and really love it! I pick and choose my own shifts to work and the variations of roles is great whether you’re in the kitchens, behind the bar or out on the floor. The management team are very understanding yet professional and genuinely appreciate the effort you put in!

Natalie, Yorkshire

As a student in Manchester, I want to work part time to earn some extra pocket money. However, I also want the freedom to choose my shifts as I want to fit my part time work around my busy student schedule. I'm glad I'm able to do this with Arc! The staff at Arc are polite, friendly and extremely professional.

Ryan, Manchester

Working for Arc is always fun - I do casual work for them around my studies at events. The staff are always friendly and the pay is very good. I would definitely recommend to anyone looking for flexible work!

Luke, London

“Since 2010, we have tasked Arc with managing the recruitment for all our seasonal and temporary staff throughout the year. That’s everything from advertising, recruitment, interviews, selection, induction and payroll. They give us a 7-day operation so if we need a member of staff at short notice, they are a phone call away. Arc offer outstanding value for money. They deliver on quality, value and service and we will happily use Arc in the future"

Head of Visitor Services, Knowsley Safari Park

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